21 DigitalCRM

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21 Digital CRM /

Where things stand

Written mostly by the OS, not by hand.

Needs you first

What the OS did overnight

Triage

Pulled out of your inboxes. Nothing here is real work until you accept it.

What it decided, and why

Tasks

Your work. Add one by hand, or accept from Triage. Change a card's status to move it across the board.

Pipeline

Deals go amber at 10 days without contact, red at 21. Use a card's dropdown to move stage.

Clients

Clients first, then prospects and leads.

Activity

One timeline. The tag says who wrote each line.

Workers

Brief a worker; it researches and comes back with a deliverable for you to approve. Nothing goes out without your yes.

Reports

Pipeline, revenue and momentum at a glance. Follows the agency filter.

Settings

People, access, and retainer types.